Introduction
Thank you for visiting our website http://www.dawnlewis.com.au
Dawn Lewis Imagery ABN: 46 2081 70253 is committed to protecting your privacy as an online
visitor to our website.
This privacy policy provides you with details of how Dawn Lewis Imagery collects and processes
your personal data through your use of our site http://www.dawnlewis.com.au
As we are an online business trading globally we aim to comply with the Australian Privacy
Principles contained in The Privacy Act 1993 (Cth) and General Data Protection Regulations
(GDPR) to ensure that your information is protected.
We use the information we collect about you to maximise the services and products that we
provide to you via our website and through our business.
By providing us with your data, you warrant to use that you are over the age of 18 years.
This Privacy Policy together with our Website Terms and Conditions (including Disclaimer) insert
hyperlink) forms the entire agreement between you and Dawn Lewis Imagery.
Dawn Lewis Imagery is the controller of the personal information collected via this website and we
are responsible for your personal data (referred to as “we”, “us” or “our” in this Privacy Policy).
- Contact Details
Our full contact details are
Dawn Lewis Imagery ABN: 46 2081 70253
sales@dawnlewis.com.au
Postal address: PO Box 9387, Wyoming NSW 2250, Australia
It is very important that the information we hold about you is accurate and up to date. Please let us
know if at any time your personal information changes by emailing sales@dawnlewis.com.au.
- Personal Information – Type, purpose and legal grounds
Personal information/data means any information capable of identifying an individual. It does not
include data that is anonymous in its source.
We may process the following categories of personal data about you:
Communication Information
Communication information includes any communication that you send to us. This information can
be sent to us through
● The contact form on our website
● The subscriber form on our website
● Email, text, social media messaging
● Making purchases on our website
● Social media posting
● Pre-Order forms
● Group Buy forms
● Swap forms or
● Through any other communication that you send to us.
We process this data for the purposes of
● Communicating with you,
● For record keeping and;
● For the establishment, pursuance or defence of legal claims.
Our legal ground for this processing is our legitimate interests which in this case are to reply to
communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Information
Customer information or data includes any information you provide relating to any purchases of
goods and/or services such as your name, title, billing address, delivery email address, phone
number, contact details, purchase details and your card details.
We process this information to
● Supply the goods and/or services you have purchases and;
● To keep records of such transactions.
Our legal ground for this processing is the performance of a contract between you and us and/or
taking steps at your request to enter into such a contract.
User Information/Data
User information includes data about how you use our website and any online services together
with any data that you may post for publication on our website or through other online services.
We may collect, store and use:
a. information that you provide to us when using the services on our website or that is
generated in the course of the use of those services (including the timing, frequency,
and pattern of service use)
b. information contained in or relating to a personal or business account with our
website (including name, email address, date and month of birth)
c. information that you provide when you provide feedback
d. information that you provide when you change your personal details or email
preferences
e. information that you provide when you respond to a survey
f. information that you provide when you communicate with our customer support
g. any other personal information that you choose to send to us.
Before you disclose to us the personal information of another person, you must obtain that
person’s consent to both the disclosure and the processing of that personal information in
accordance with this policy.
We process this data to
● Operate our website and ensure relevant content is provided to you,
● To ensure the security of our website
● To maintain backups of our website and/or databases and;
● To enable the publication and administration of our website, other online services, and
business.
Our legal ground for this processing is our legitimate interests which in this case are to enable us
to properly administer our website and our business.
We will not, without your express consent, supply your personal information to any third party for
the purpose of their or any other third party’s direct marketing.
Technical Data
Technical data is information about your use of our website and online services such as
information about your visits to and use of this website, including your IP address, geographical
location, browser type and version, operating system, referral source, length of visit, page views
and website navigation paths.
The source of this data is from our analytics tracking system.
We process this data to analyse your use of our website and other online services, to administer
and protect our business and website, to deliver relevant website content and advertisements to
you and to understand the effectiveness of our advertising.
Our legal ground for this processing is our legitimate interests which in this case are to enable us
to properly administer our website and our business and to grow our business and to decide our
marketing strategy.
Financial Transactions
All our website financial transactions are currently handled through our third-party payment
services providers, currently PayPal, Afterpay or via direct bank transfer to our nominated account.
We will share information with our payment services provider only to the extent necessary for the
purposes of processing payments you make via our website, refunding such payments and
dealing with complaints and queries relating to such payments and refunds.
All individual profile and company details are not used for any other purpose other than that
described above.
Details are only supplied to a third-party supplier when it is required by law, for goods or services
which you have purchased or to protect our copyright, trademarks and other legal rights.
Marketing Information/Data
Marketing information includes data about your preferences in receiving marketing from us and
our third parties and your communication preferences.
We process this data to
● Enable you to receive our newsletter
● Enable you to participate in promotions such as competitions, prize draws and free
giveaways
● To deliver relevant website content and advertisements to you and measure or understand
the effectiveness of this advertising.
Our legal ground for this processing is our legitimate interests which in this case are to study how
customers use our products/services, to develop them, to grow our business and to decide our
marketing strategy.
We may use Customer, User, Technical and Marketing Information/Data to
● Deliver relevant website content and advertisements to you (including Facebook adverts or
other display advertisements) and;
● Measure or understand the effectiveness of the advertising we offer to you.
Our legal ground for this processing is legitimate interest which is to grow our business.
We may also use such data to send other marketing communications to you and our legal grounds
for doing so is either your consent or legitimate interest namely to grow our business. (Please see
Marketing Communications below)
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details
about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political
opinions, trade union membership, information about your health and genetic and biometric data.
We do not collect any information about criminal convictions and offences.
Contract Obligations
Where we are required to collect personal data by law, or under the terms of the contract between
us and you do not provide us with that data when requested, we may not be able to perform the
contract (for example, to deliver goods or services to you).
If you don’t provide us with the requested information, we may have to cancel a product or service
you have ordered but if we do, we will notify you at the time.
Use of Personal Information
We will only use your personal data for the purpose it was collected for or reasonably compatible
purposes if necessary. In the event we need to use your details for an unrelated new purpose we
will let you know and explain the legal grounds for processing.
We may process your personal information without your knowledge or consent where this is
required or permitted by law.
- How your personal information is collected
Cookies
We may automatically collect certain data from you as you use our website by using cookies and
similar technologies.
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records
how you move your way around a website so that, when you revisit that website, it can present
tailored options based on the information stored about your last visit. Cookies can also be used to
analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can usually be altered within
your browser settings. You can block cookies at any time by activating the setting on your browser
that allows you to refuse the setting of all or some cookies. By not blocking cookies and continuing
to browse you are authorising the use of cookies. If you use your browser settings to block all
cookies (including essential cookies) you may not be able to access all or parts of our site.
How do we use cookies?
We use cookies to track your use of our website. This enables us to understand how you use the
site and track any patterns with regards how you are using our website. This helps us to develop
and improve our website as well as products and/or services in response to what you might need
or want.
Types of Cookies:
Session cookies: these are only stored on your computer during your web session and are
automatically deleted when you close your browser – they usually store an anonymous session ID
allowing you to browse a website without having to log in to each page but they do not collect any
personal data from your computer; or
Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there
when you close your web browser. The cookie can be read by the website that created it when
you visit that website again. We use persistent cookies for Google Analytics.
Cookies categories:
Strictly necessary cookies: These cookies are essential to enable you to use the website
effectively, such as when buying a product and/or service, and therefore cannot be turned off.
Without these cookies, the services available to you on our website cannot be provided. These
cookies do not gather information about you that could be used for marketing or remembering
where you have been on the internet.
Performance cookies: These cookies enable us to monitor and improve the performance of our
website. For example, they allow us to count visits, identify traffic sources and see which parts of
the site are most popular.
Functionality cookies: These cookies allow our website to remember choices you make and
provide enhanced features. For instance, we may be able to provide you with news or updates
relevant to the services you use. They may also be used to provide services you have requested
such as viewing a video or commenting on a blog. The information these cookies collect is usually
anonymised.
Please note that third parties who advertise on our website (including, for example, advertising
networks and providers of external services like web traffic analysis services) may also use
cookies, over which we have no control. These cookies are likely to be analytical/performance
cookies or targeting cookies.
- Marketing Communications
Our lawful ground of processing your personal data to send you marketing communications is
either your consent or our legitimate interests, namely to grow our business.
We may send you marketing communications if:
● You made a purchase or asked for information from us about our goods or services or
● You agreed to receive marketing communication and, in each case, you have not opted out
of receiving such communications since
● If you are a limited company, we may send you marketing emails without your consent. You
may opt out of receiving marketing emails from us at any time
Express consent
It is unlikely that Dawn Lewis Imagery will share your personal data with any third party for their
own marketing purposes, however, in such circumstances, we will obtain your express consent.
Stopping marketing messages
You can ask us or third parties to stop sending you marketing messages at any time by:
● Following the opt-out links on any marketing messages sent to you OR
● Emailing us at sales@dawnlewis.com.au at any time
If you opt out of receiving marketing communications this opt-out does not apply to personal data
provided as a result of other transactions, such as purchases, warranty registrations, returns,
replacements etc. - Disclosures of Your Personal Data
We may have to share your personal data with the parties set out below:
● Service providers who provide IT and system administration services.
● Professional advisers including lawyers, bankers, auditors, and insurers.
● Government bodies that require us to report processing activities.
● Market Researchers and Analysts.
● Marketing agencies we may engage from time to time.
● Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal
data and to treat it in accordance with the law. We only allow such third parties to process your
personal data for specified purposes and in accordance with our instructions. - International Transfers (for example to our preferred email marketing platform or
CRM)
Whenever we transfer your personal data we do our best to ensure a similar degree of security of
data by ensuring at least one of the following safeguards is in place:
- If you are a resident of the European Union, we will only transfer your personal data to
countries that the European Commission have approved as providing an adequate level of
protection for personal data by; or
- Where we use certain service providers, we may use specific contracts or codes of conduct or
certification mechanisms approved by the European Commission which give personal data
the same protection it has in Europe; or - If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to
them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific
transfer. You will have the right to withdraw this consent at any time.
- Data Security
We strive to ensure the security, integrity, and privacy of personal information submitted to our
website, and we periodically update our security measures in light of current technologies.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or
alteration of your personal information.
You acknowledge that the transmission of information over the internet is inherently insecure, and
we cannot guarantee the security of data sent over the internet.
We have procedures in place to deal with any suspected personal data breach and will notify you
and any applicable regulator of a breach if we are legally required to. - Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected
it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For tax purposes, the law requires us to keep basic information about our customers (including
Contact, Identity, Financial and Transaction Data) for five years after they stop being customers.
In some circumstances, we may delete identifying components of your data for research or
statistical purposes in which case we may use this information indefinitely without further notice to
you. - Your Legal Rights
Under data protection laws you have rights in relation to your personal data that include the right
to request access, correction, erasure, restriction, transfer, to object to processing, to the
portability of data and (where the lawful ground of processing is consent) to withdraw consent.
If you wish to exercise any of the rights set out above, please email us at
enquiries@dawnlewis.com.au.
In order to respond to any request, we will require the following information:
your name and address; and
your contact telephone numbers
There is no fee chargeable to access your personal data however we may charge a fee if your
request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these
circumstances.
As a security measure to ensure your data is not disclosed to any person who has no right to
receive it we may request further information from you.
We try to respond to all legitimate requests 30 days unless the request is complex or where there
are multiple requests. If our response is likely to exceed 30 days you will be notified.
If you are not happy with any aspect of how we collect and use your data please contact us first so
we may attempt to resolve your issue immediately. You also have the right to complain to the
Office of the Australian Privacy Commissioner (https://www.oaic.gov.au), the Australian
supervisory authority for data protection issues.
- Change in Privacy Policy
To ensure our privacy policy remains current, this policy is subject to change.
We may modify this policy at any time, at our sole discretion and all modifications will be effective
immediately upon our posting of the modifications on this website.
Please return periodically to review our privacy policy.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal
information for marketing purposes, or we will provide you with an opportunity to opt out of the use
of your personal information for marketing purposes.
If you have any questions or concerns at any time about our Privacy Policy or the use of your
personal information, please email sales@dawnlewis.com.au.